The Privacy Policy were last updated on 9 August 2025

Your Privacy, Our Promise

At Fortune Blossom, your trust means everything to us. We collect only the information necessary to:

• process and deliver your orders,

• improve your shopping experience, and

• meet our legal obligations.

We never sell your information. Your data is handled with care, stored securely, and shared only with trusted providers (such as payment gateways, shipping partners, and email services) when required to complete your order.

This Privacy Policy complies with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth), and your rights under the Australian Consumer Law (ACL) remain fully protected.

Who we are

Our website address is: https://www.fortuneblossom.com.

Information We Collect

When you interact with our website, we may collect:

• Order details: name, billing and shipping address, email, phone number, payment details.

• Account details: username, encrypted password, preferences (if you create an account).

• Technical data: IP address, browser type, device type (for fraud prevention and analytics).

• Browsing activity: products viewed, cart activity, cookies for remembering your settings.

• Uploaded media or comments: if you choose to upload or post on our site. Please avoid uploading sensitive personal data. Any content you share publicly may be visible to others.

How We Use Your Information

We use your information to:

• Process and deliver your orders.

• Communicate with you about your order, account, or support requests.

• Prevent fraud and maintain website security.

• Comply with tax, accounting, and legal requirements (we retain order records for 7 years).

• Send marketing messages, if you have opted in. You may unsubscribe at any time by clicking the link in our emails or contacting us.

Cookies

Our site uses cookies to:

• Remember your login and cart activity.

• Improve site speed and experience (LiteSpeed Cache).

• Track newsletter subscriptions and engagement (MailPoet).

You may manage or disable cookies in your browser settings, but some site functions may not work properly.

Third-Party Services We Use

We may share limited information with trusted third-party providers, including:

• Payments: PayPal and other secure gateways (for processing transactions). We do not store your full credit card details.

• Email: MailPoet (for newsletters and account-related emails).

• Analytics/Integrations: Google for WooCommerce.

• Technical plugins: LiteSpeed Cache, Complianz, Really Simple Security (for performance and compliance).

• Gravatar: if you leave a comment, an anonymised hash of your email may be sent to Gravatar.

Some of these providers may store or process data outside Australia. We take steps to ensure your information remains protected under comparable safeguards.

We are not responsible for the privacy practices of third-party services and encourage you to review their policies.

Data Retention

• Orders: retained for 7 years for tax and accounting compliance.

• Comments/reviews: retained indefinitely (unless you request deletion).

• Accounts: stored as long as your account remains active.

Your Rights

You may request to:

• Access and export a copy of your personal data.

• Correct or update your information.

• Request deletion of your personal data (except when we must retain it for legal, tax, fraud-prevention, or security reasons).

Data Security

We take reasonable steps to protect your data from misuse, loss, unauthorised access, or disclosure. Sensitive payment details are encrypted and handled only by secure payment providers.

Children’s Privacy

Our services are not directed at children under 13, and we do not knowingly collect personal data from them.

Australian Compliance

This Privacy Policy complies with:

• the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth), and

• the Australian Consumer Law (ACL) regarding your rights to refunds, replacements, and consumer protections.

Contact Us

If you have any questions or privacy concerns, please contact us:

iam@fortuneblossom.com
Monday – Friday, 9am – 5pm AEST